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DELIVERY INFORMATION

Delivery Information

All standard delivery times can be found on this page. Available shipping methods, cost and current delivery time for your order will be shown at checkout.
 
We offer standard shipping within the European Union and Italy (€12 / free for orders over €100):
We will deliver your package within 4-6 business days, excluding customs clearance time. During the high season, delivery may take a little longer. Please note that TANINATALIA is not responsible for any additional time incurred while your package is being held at customs.
We offer standard international shipping outside the EU and Italy (€25 / free for orders over €200):
We will deliver your package within 10-21 business days, excluding customs clearance time. During the high season, delivery may take a little longer. Please note that TANINATALIA is not responsible for the additional time your parcel is held at customs.

 

Please note that all prices, delivery times and shipping charges will be adjusted based on the market you wish to ship your item to.

Undeliverable packages
If the package cannot be delivered according to the delivery option you have chosen, it will be automatically returned to TANINATALIA.
 
Import taxes and customs duties.
If the value of your order exceeds the free call limit in your market, additional import taxes and customs duties may apply upon delivery. TANINATALIA does not compensate these expenses.
   You can contact your local customs office for more information.

How to pay these fees?
Once the package arrives at the destination market, it will be held by customs for clearance. During this time, import duties and taxes (if applicable) will be calculated by this authority. Our shipping partner will contact you as soon as the order arrives at the local customs office and inform you that you need to pay before the order can pass through customs.

   Commission of the bank
Please note that your bank may charge additional fees for cross-border payments. TANINATALIA does not compensate these expenses.
You can contact your bank for more information.

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